Similar to brands like Domino’s and Chipotle, Wingstop was incredibly well positioned for the pandemic thanks to its robust digital platform. Best Franchise Deals. As of May, its philanthropic arm, Panda Cares, had donated over $9 million to supporting a variety of COVID-19 causes, including by donating personal protective equipment to healthcare workers. Please allow 6-8 weeks for your first issue to arrive by mail. And there was good news during the pandemic: A May report from YouGov found that Qdoba was gaining customers during quarantine, with Americans saying they were more likely to order from the brand than before. QSR’s Breakout Brand of 2020: BurgerFi Skyrockets to Wall Street, Little Caesars’ COVID Success Could Lead to Growth Boom, Free to Qualified Restaurant Professionals. As economies (and dining rooms) began reopening in May, McDonald’s committed to an enhanced set of safety standards while also pledging one month’s worth of marketing support to accelerate franchise recovery. Starbucks reopened most of its cafes in a limited capacity by June, but the effect of going mostly dark was manifest: The company announced it would accelerate a plan to relocate low-performing stores to higher-performing areas where they can utilize drive thru. In the pandemic, the brand donated thousands of smoothies to frontline workers, but also rolled out a number of support mechanisms for franchisees. Time will tell. A runner dashes out to hand a bag of food to you through your window and you’re on your way. Its delivery system is mostly to thank, of course, but so is the new corporate team and strategic plan that fell into place after new CEO Rob Lynch came onboard last August. As Guzzetta explains, BurgerFi—QSR’s Breakout Brand of the Year for 2020—stands for Burgerfication of the Nation. See more of QSR Magazine on Facebook. Rankings are based on percent change in units from 2015 to 2016. But, QSR Magazine has come out with its Top-50 rankings for quick service restaurants, aka fast food and places with fast service in 2020. Is The Restaurant of the Future Already Here? Competition has become even fiercer among the top 50 brands in limited service, with this year’s QSR 50 report resembling a game of Chutes and Ladders. Pizza was more or less bulletproof through the pandemic, though Pizza Hut suffered more than most because of its dependence on some dine-in business. 27K likes. Publisher. It shifted to an all-counter-service format earlier this year to build traffic, but when COVID-19 struck, things only got worse. "Ranking the Top 50 Fast-Food Chains in America." Fast Casual Top 100 10 reasons Fast Casual's Top 100 will be 'the virtual event of the year' Just like two of its biggest competitors, Domino’s and Papa John’s, Marco’s thrived in March, April, and May, with sales comps up about 20 percent at the end of that time period. The vast majority of Baskin-Robbins’ business pre-COVID-19 was off-premises, so the shift during the pandemic wasn’t severe. What Will the Fast-Food Experience Look Like in 2021? A leader … Log In. All of Chipotle’s digital innovations in the last two years have paid off handsomely. A decade ago, the brand exploded out of the Great Recession with a premium turn on a comfort-food classic; perhaps the same could be true in the impending recession the nation is heading toward. 40/40 List. FSR Magazine . Video; Podcast; Subscribe to QSR. The Power of Culture to Pull Your Brand Through Crisis, New Considerations for Catering During COVID-19, The Current and Future State of Rideshare Fast-Food Advertising, How National Chains Can Make Local Waves During COVID, How to Create a ‘Culinary Identity’ with Fast-Food Advertising, Starbucks Says it Will Have 55,000 Locations by 2030, NPC International Cancels Auction for Wendy’s and Pizza Hut Assets, Restaurants Battle for Digital Supremacy as COVID Rages On. Crust, Michel's and Subway amongst winners 2019 Roy Morgan Customer Satisfaction Awards . Create New Account. QSR’s Breakout Brand of 2020: BurgerFi Skyrockets to Wall Street, Little Caesars’ COVID Success Could Lead to Growth Boom, Free to Qualified Restaurant Professionals, Select Mountain Mike’s to Reward Educators with Free Pizza, Mountain Mike's Pizza to Offer 1,500 Free Pizzas to Educators, Lee’s Sandwiches Offering Free Coffee and Croissants to Front-Line Workers, Focus Brands Announces New Brand Executives, Jack in the Box Names Timothy Mullany Chief Financial Officer, C3 Acquires Speciality’s Café & Bakery Stores to Launch EllaMia Brand, Inspire Closes Dunkin’ Deal, Becomes America’s 2nd-Largest Restaurant Company, Sweetgreen the Latest to Add a Drive-Thru Prototype, How Cava is Using Technology to Enhance the Human Experience, For 13 Years, Nothing Has Stopped the Esendemir Sisters and Flatbread Grill, Luby’s Refranchises 13 of 24 Fuddruckers Locations, Wendy’s, Flynn Restaurant Group Head to Mediation over NPC International Sale, How Church’s Protected Brand Standards During a Pandemic, Domino's to Spend Over $9.6 Million on Frontline Worker Bonuses, Kat Cole to Leave Focus Brands by End of Year, With Digital Surging, Panera Joins the Pizza Category, McDonald's Happy Meals are Still Getting Healthier, Luckin Coffee Agrees to Pay $180 Million Fine for Fraud Scandal, Restaurant Outlook for 2021: Uneven Recovery, but Better Days Ahead, Fast Casual By Chloe Files for Bankruptcy, How Technology is Being Served at a Fast-Food Restaurant Near You, How Sam Nazarian's C3 is Unleashing the Future of Restaurants, Health and Wellness Brands Find their COVID-19 Purpose, Off-Premises Menu Innovation Has Never Been More Critical, Here’s How Your Brand Should Prepare for COVID-19, Moving Beyond COVID: 3 Ways to Accelerate Innovation, How to Best Avoid Restaurant Insurance Pitfalls, Optimizing Your Restaurant for the Takeout Boom, Wienerschnitzel’s Drive Thru Rewrites the Record Books, Burger King Owner to Modernize 10,000 Drive Thrus, Why International Markets are Key to Wingstop's Growth Goals, Wingstop’s Blueprint to Becoming a Global Powerhouse, 10,000 More Restaurants Have Closed in Three Months. QSR Magazine. What Will the Fast-Food Experience Look Like in 2021? Tropical Smoothie Café had a banner year in 2019, with record store openings and the eighth straight year of positive sales comps. QSR Magazine. The five times weekly e-newsletter that keeps you up-to-date on the latest industry news and additions to this website. 42 weeks ago. A look at how the 50 biggest brands in America stacked up against each other pre-pandemic, and how they’re positioning for the long road ahead. Even more so than chief competitor Domino’s, Papa John’s emerged from the stay-at-home season the strongest of any restaurant brand. It's the industry's biggest report: The QSR 50, your annual run-down of the best-performing U.S. quick-service brands. The brand offered free sweet tea to healthcare workers and first responders in the first few months of the pandemic. 2020 Franchise 500 Ranking: Franchise Information from Entrepreneur.com - Page 1 QSR is the leading source of information for the quick-service and fast-casual restaurant industries. And, as always, there were no shortage of stunners in this year's rankings. Its strength in delivery has likely helped it navigate the pandemic better than many of its peers. But there was no joking around when it came to safety; the Mexican quick serve committed itself to becoming the safest place to eat in the era of COVID-19. New CEO Frances Allen, who came over from Boston Market, had to face the coronavirus just weeks into the job. QSR is published twelve times per year. In the first 8 weeks of Q2—all coming after the pandemic struck—Domino’s U.S. same-store sales were up 14 percent. Not Now. Little Caesars finally joined modern times earlier this year, partnering with DoorDash for its first-ever delivery platform. Using data from QSR Magazine, today’s infographic ranks the top 50 largest fast food chains in the U.S. by sales in 2019, providing insight into the types of foods Americans have been craving. Nation's Restaurant News. Browse the list announced on 24 March 2020. QSRMedia UK | QSR news for UK's quick service restaurant industry. Founder and CEO Peter Cancro is nearing 50 years at the helm of this sandwich franchise, and maintained its family feel by committing to pay for upcoming store retrofits for its 475 franchisees—a $150 million investment. QSR 50. Five Guys’ growth has mostly leveled out as it’s found a comfortable position in the broader burger category. Prior to the pandemic, Hardee’s was keeping up with the latest menu trends by testing out a Beyond Breakfast Sausage Biscuit and an Original Beyond Thickburger, both using exclusive Beyond Meat products. QSR Magazine. The pandemic clearly had an impact on even the biggest cult favorites of quick service. Data is compiled by Technomic. While 2019 was kind to Jason’s Deli, the COVID-19 outbreak hit buffet concepts particularly hard due to obvious safety concerns. The 2020 QSR® Drive-Thru Study. They are the only two restaurant brands on the list. Home ... Dishoom lodged on top 20 of Sunday Times' 2020 Best Companies list. or. Create New Account. National Restaurant Association Restaurant, Hotel-Motel Show. Indeed, with drive thrus proving a saving grace for so many brands when dining rooms were shut down, Chick-fil-A kept the outdoor lane full just like it always does. QSRweb Podcast Keeping tabs on Top 100 winners' traits plus Oracle expert's pandemic-era performance tips. And, as always, there were no shortage of stunners in this year's rankings. It was business as usual for In-N-Out in 2019 and early 2020, which is to say it was a massive success. About the QSR 50/ QSR 50 is an annual ranking of limited-service restaurant companies by U.S. system-wide sales. Talk about bad timing: Wendy’s launched its buzzed-about new breakfast menu on March 2, just two weeks before stay-at-home orders started to sweep the nation. SAN JOSE, Calif. (PRWEB) November 02, 2020 Hypersonix has been chosen by QSR magazine as one of five winners of its 2020 Applied Tech Awards for crew-facing products. Kroger. Subway continues its retreat from the upper echelons of quick-service success, closing hundreds more locations and tumbling three spots in the QSR 50 rankings. Product/Service. 42 weeks ago. And there’s been some movement on the list. She helped steer the double-drive-thru chains by first supporting franchisees and employees, and then emphasizing a “Keep Calm and Carry Out” message through marketing channels. News & Media Website. The company snapped into action in the spring, using its Firehouse Subs Public Safety Foundation’s COVID-19 Disaster Relief Fund to feed tens of thousands of healthcare workers and first responders, as well as others who couldn’t leave their homes. The pizza leader was already way out ahead of the industry when it came to digital ordering and delivery, and that was a boon to business as the restaurant world shifted to off-premises-only operations. Copyright © 2020 Journalistic, Inc. All rights reserved. And things weren’t too gloomy in the pandemic; booms in drive-thru and delivery service—which the brand offered for free—combined with a jump in digital sales helped soften the blow of quarantines. As menu innovation continues to drive foot traffic into restaurants and increase sales, plant-based food options will continue to be at the forefront of restaurant trends in 2020. It introduced Family Meal Bundles early on in the pandemic, offering bulk entrées, sides, and beverages starting at $13.25; it emphasized its make-it-yourself Meal Kits by offering them via drive thru and delivery; and it launched a “Nightly Nuggets” video cooking series that demonstrated easy recipes using Chick-fil-A menu items. Restaurant Hospitality. GRUBBRR has proven to improve the customer service experience and grow businesses’ sales by 50% with its convenient and easy-to-use products. A key pillar for Inspire Brands, Arby’s sales were essentially flat in 2019. The National Retail Association (NRA) has partnered with Retail Global and Klarna to relaunch the 2020 National Retail Awards in a virtual format. Unit counts are as of Dec. 31, 2016. Restaurant Business. 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